IT Field Service Engineer

Intelligent Resource is working in partnership with a leading global provider of ICT Services for the large enterprise and public sector markets. We have several Permanent opportunities for Field Services Engineers based across the UK. This role is based in Exeter, on a permanent basis.Role: Field Services EngineerSalary: £24,600 per annum for the initial 6 months, increasing to £27,700 per annum thereafter, plus car allowance, fuel card, and additional benefits available from day one.Location: Based in Exeter.Full-time permanent roleRole Overview:Working as a Field Services Engineer, your role will include maintenance and support for field-based clients. You will provide on-site support for client''s IT hardware devices. You will cover a geographic area and travel to different locations to collect parts during the day and because of this your travel time will vary from your home location to pudo. Average travel time between tickets is 30 minutes with additional 40 minutes work time. All tasks should be completed in line with company technical and quality standards and procedures as well as ensuring a high degree of customer satisfaction is provided. The role is Monday to Friday from 9.00am to 5.30pm standard working hours with the requirement for out-of-hours standby. This is standard, 1 week in every 4. Overtime and standby are paid in line with company policy.Responsibilities/Accountability:To attend to all incidents/requests as directed by the Customer Incident Centre in ..... full job details .....