IT Field Engineer

Permanent IT Field Engineer

Location: London, Hybrid

Duration: Permanent

Are you an expert in low-voltage systems who thrives on solving complex integration challenges?

We are looking for an experienced technical leader to take ownership of our largest, most complex installation projects. In this role, you will be the ultimate technical authority for our customers, ensuring the seamless application engineering, programming, and start-up of cutting-edge Security and Building Automation Systems (BAS).

If you love working with high autonomy, mentoring others, and acting as the crucial bridge between project management, sales, and the end-user, this is your next career move.

As a Field Engineer, you will manage a wide variety of project phases, from initial design to final check-out. Your day-to-day responsibilities will include:

• Project Ownership: Lead the engineering, programming, and onsite start-up phases for complex installation projects, ensuring they are delivered on time and within budget.
• System Design & Integration: Analyze functional specifications, prepare shop drawings and wiring diagrams (using AutoCAD), and execute custom database management and system integrations.
• Advanced Troubleshooting: Provide diagnostic support to resolve software, network, and electrical issues for clients, the service department, and the sales team.
• Mentorship: Use your deep technical knowledge to train, mentor, and evaluate less experienced Engineering Specialists.
• Project Coordination: Partner with Project Managers to coordinate field labor, track job costs, and prepare formal submittal booklets.
• Customer & Sales Support: Act as our customer''s best service provider. You will also serve as a technical resource for sales executives, attending pre-booking meetings to advise on appropriate product lines.

We are looking for a highly organized self-starter who works well under minimal supervision and naturally anticipates customer needs.

• 5+ years of relevant project experience in low-voltage systems.
• Strong background in electronic security, fire alarm & life safety, and/or building automation.
• Applicable industry-specific or IT certifications are required (product-specific certifications are a strong plus).

• Advanced programming skills and a proven ability to creatively troubleshoot complex problems.
• Solid networking and IT skills, specifically tailored to Security and Building Automation.
• High proficiency in AutoCAD (or viewing software) and MS Office.
• Advanced mechanical and electrical aptitude (comfortable using hand and power tools).
• Exceptional written, verbal, and interpersonal communication skills.

This is an active, hands-on role. You will be primarily field-based with regular office visits.

• Travel: Frequent visits to jobsites and overnight travel are required.
• License: You must hold a full, valid UK driver''s license with a clean driving record.
• Safety: You will be working on active jobsites requiring Personal Protective Equipment (safety glasses, hard hats, steel-toed boots, etc.).

Ready to take the lead on our most exciting projects? Apply today at Prasanna . merugu @ randstaddigital . com to join our team!

Randstad Technologies Ltd is a leading specialist recruitment business for the IT & Engineering industries. Please note that due to a high level of applications, we can only respond to applicants whose skills & qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.