IT Field Engineer

IT Field Engineer - Field Based - Hertforshire and Sourrounding AreasLocation: Field-based across Hertforshire and Sourrounding Areas (Head Office: Mundells, Welwyn Garden City)Salary Range: £36,225 - £38,122 per Annum (DOE)Hours: Full-time, 37 hours per weekContract: PermanentReports to: IT ManagerHCL is seeking a highly skilled and proactive IT Field Engineer to oversee and maintain IT systems across educational institutions, ensuring the seamless operation of our proprietary Food Ordering System, Citrus. The successful candidate will be responsible for configuring, deploying, and supporting critical hardware and network infrastructure within school kitchens, providing expert technical assistance, and ensuring a high standard of IT service delivery.This role requires strong expertise in Windows operating systems, Office 365, and network configuration, along with excellent problem-solving skills and the ability to work independently. The IT Field Engineer will play a pivotal role in supporting system rollouts, managing hardware inventory, and assisting the IT Helpdesk team during non-deployment periods.MAIN AREAS OF RESPONSIBILITYHardware Configuration and Network SetupConfigure tablets, docking stations, serving-point devices, and mesh Wi-Fi systems for deployment across school kitchens.Enrol and validate devices in Microsoft Intune, ensuring compliance with company policies.Conduct kitchen-specific network assessments (signal strength, AP placement, interference).Apply ..... full job details .....