IT Field Engineer
We''re working with an established technology business that is looking for an experienced IT Field Engineer to join its technical services team. This is a varied, hands-on role where no two days are necessarily the same. You''ll work across different client environments, solving technical problems, supporting infrastructure and projects, and building strong relationships with the people you support. If you enjoy getting out from behind a service desk, meeting clients, taking ownership of technical issues and being trusted to find the right solution, this could be an excellent next step. The Role As an IT Field Engineer, you''ll provide hands-on technical support across a range of client sites throughout the UK. You''ll be the technical face of the business for many of its clients, so you''ll need to combine strong technical ability with excellent communication and customer service skills. You''ll deal with everything from day-to-day infrastructure issues and user support through to installations, migrations, upgrades and project work. The role will suit someone who enjoys variety, is comfortable working independently and likes being presented with a problem and figuring out how to solve it. What You''ll Be Doing Providing hands-on IT support across client sites, resolving issues that require an onsite presence. Troubleshooting hardware, software, networking and infrastructure issues. Building trusted relationships with client contacts, users and senior stakeholders. Taking ..... full job details .....
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