IT Engineer

IT EngineerLocation: Office-BasedJob Type: PermanentHours: 48 Hours per Week (4 on 4 off) About the RoleWe are looking for a proactive and technically-minded IT Engineer to join a growing IT team supporting a fast-paced operational environment. This is an excellent opportunity for someone who enjoys troubleshooting, supporting users, and working across a broad range of technologies including Microsoft 365, Azure, Intune, networking, and cloud-based platforms.As the first point of contact for IT-related issues, you will play a key role in maintaining business-critical systems, supporting end users both remotely and on-site, and ensuring service levels are met. You will also have the opportunity to contribute to infrastructure improvements, security initiatives, and automation projects.Training and mentoring will be provided to support your ongoing development.Key ResponsibilitiesManage IT support tickets from initial triage through to successful resolution, ensuring SLAs are met.Provide technical support and guidance to end users across a variety of systems and applications.Troubleshoot, diagnose, and resolve hardware, software, and system-related issues.Liaise with third-party suppliers and external stakeholders to investigate and resolve technical issues.Manage endpoint devices, including policy deployment, configuration management, application deployment, and Windows imaging.Support and administer cloud-based environments, including Azure Active Directory and virtual ..... full job details .....