It Engineer

Imperial Recruitment Group are delighted to announce that we are working in partnership with an exciting Teesside based business who are recruiting for an IT engineer on a Permanent basis. Salary: Negotiable Contract Type: Permanent Location: Stockton Hours: Full Time Job Purpose The ideal candidate will have experience troubleshooting and resolving technical issues, working with a wide range of hardware and software systems, and assisting with IT projects. The IT Engineer will work closely with the IT team to ensure smooth daily operations, resolve complex technical issues, and contribute to overall system improvements. Responsibilities: Provide advanced technical support for hardware, software, networking, and system-related issues. Troubleshoot and resolve escalated issues from support team within specified service level agreements (SLAs). Manage and maintain IT systems, including servers, desktops, laptops, and mobile devices. Assist with the deployment, configuration, and maintenance of hardware and software. Perform system updates, patch management, and security audits. Monitor network and system performance, ensuring uptime and reliability. Document issues, resolutions, and configurations in the IT ticketing system. Assist with IT projects and implementations, such as new system setups, upgrades, and migrations. Provide user training and technical assistance for internal staff. Ensure compliance with internal policies, security protocols, and industry standards. ..... full job details .....