IT Engineer - Huddersfield

Join Our Team as an IT Engineer in HuddersfieldAre you a skilled IT professional with a passion for problem-solving and a knack for delivering top-notch technical support? We are seeking a talented and motivated IT Engineer to join our Managed Service Provider (MSP) team in the heart of Huddersfield.Position: IT EngineerLocation: HuddersfieldType: PermanentSalary: Up to 32,000 About Us:We are a leading MSP dedicated to providing exceptional IT services and support to a diverse range of clients. Our mission is to empower businesses by ensuring their IT infrastructure and systems runs smoothly and efficiently. As we continue to grow, we are looking for a dynamic individual to join our team and help us maintain our high standards of service. Key Responsibilities:Provide 1st, 2nd and areas of 3rd Line Technical Support, act as an escalation point for 1st Line Team, and support on numerous projects within the businessAssist with the implementation and maintenance of IT systems.Liaise with 1st line and 2nd Line support and other team members to ensure timely resolution of issues.Conduct root cause analysis and create documentation for recurring issues.Support and mentor junior team members. What We''re Looking For:Proven experience in a 1st and 2nd Line support role within an MSP environment.Strong knowledge of Windows and Mac operating systems.Experience with networking technologies (LAN, WAN, VPN, firewalls).Proficiency in Active Directory, Office 365, and Exchange.Experience in ..... full job details .....