IT Endpoint Technician

A Leading Pathology Organisation is seeking an enthusiastic and practical IT Endpoint Technician to join its IT team based near Euston, London This is a hands-on, site-based role supporting a busy endpoint environment within a pathology healthcare setting.The RoleYou will provide first-line desktop and endpoint support, working closely with IT colleagues to maintain, upgrade and deploy hardware across the organisation. The role is primarily based on site their offices in Tavistock square (Kings Cross), with occasional travel to other sites as required. Due to the nature of the role, flexible or home working is not available.Key responsibilities include:Providing desktop and endpoint support for PCs, laptops, thin clients, mobile devices and printersDeploying, configuring and maintaining IT hardwarePerforming hardware repairs and upgrades (e.g. replacing components)Managing and resolving IT helpdesk tickets, escalating where appropriateSupporting user account setup within Active Directory and email systemsParticipating in patching, maintenance and endpoint security activitiesAssisting with IT projects and maintaining technical documentationDelivering timely on-site support, including occasional visits to other locationsAbout YouThis role would suit someone who is:Hardware-focused, with solid hands-on experience upgrading and repairing computersIdeally with at least one year''s experience in a similar IT support or endpoint role (although keen beginners with the right attitude ..... full job details .....