IT Customer Service Manager

IT Customer Service Manager Come and join the Customer Service team at Storm Technology (a Littlefish Company)! Work location: UK or Ireland (Flexible Hybrid) Salary: Market Competitive Here at Storm Technology, part of the Littlefish Group, we''re passionate about helping organisations maximise the value of their technology investments. As a leading Microsoft Solutions Partner, we work with clients across Ireland and the UK to deliver innovative business solutions, managed services, and digital transformation programmes that make a real difference. Following an exciting period of growth, we''re looking for an experienced Customer Service Manager to lead our Customer Service function. This is a fantastic opportunity for a customer-focused leader who enjoys building high-performing teams, driving service excellence, and developing strong client relationships. The role and what you''ll be getting up to on a day-to-day basis: As Customer Service Manager, you''ll play a critical role in ensuring that our customers receive an exceptional support experience. You''ll lead a team of Support Consultants and Engineers, oversee customer support operations, and act as a key escalation point for stakeholders. This is a highly visible leadership role that combines people management, customer relationship management, service delivery oversight, and continuous improvement. You Will be: Leading, motivating, and developing a team of Support Consultants and Engineers ..... full job details .....