https://jobs.co.uk/job/it-customer-experience-officer-adecco--f844b8ae-ba70-483f-aaeb-cac9840b7c3b RSS feed for IT Customer Experience Officer at Adecco. en-gb Tue, 18 Aug 2026 18:42:40 GMT https://jobs.co.uk/job/it-customer-experience-officer-adecco--f844b8ae-ba70-483f-aaeb-cac9840b7c3b https://jobs.co.uk/job/it-customer-experience-officer-adecco--f844b8ae-ba70-483f-aaeb-cac9840b7c3b Tue, 18 Aug 2026 11:51:44 GMT Location: Sussex | Salary: 17.13-17.13 Hourly | Type: Temporary | Customer Experience Officer (IT)East Sussex County CouncilAgency: Adecco RecruitmentPay Rate: 17.13 per hour PAYE or 22.19 per hour UmbrellaLocation: East Sussex with some travel to Brighton and SurreyContract: TemporaryAbout the RoleAdecco are delighted to be recruiting on behalf of East Sussex County Council for a Customer Experience Officer to join the IT and Digital Customer and Partnerships team. In this customer-focused role, you will provide application and service support for Management Information Systems used by schools and other supported customers, ensuring a high-quality experience from initial contact through to resolution.This is an excellent opportunity for an experienced customer service or IT support professional who enjoys solving problems, managing customer expectations, and delivering exceptional service in a fast-paced environment.Key ResponsibilitiesProvide first-line support for customers via telephone, email and service management tools.Log, investigate and resolve incidents and service requests wherever possible.Escalate complex issues to internal teams or third-party providers as required.Deliver clear and professional advice to customers regarding softwa... Temporary