https://jobs.co.uk/job/it-customer-experience-officer-adecco--4c59335d-10a7-4f3d-9c21-35a113a4341b RSS feed for IT Customer Experience Officer at Adecco. en-gb Sat, 15 Aug 2026 09:29:13 GMT https://jobs.co.uk/job/it-customer-experience-officer-adecco--4c59335d-10a7-4f3d-9c21-35a113a4341b https://jobs.co.uk/job/it-customer-experience-officer-adecco--4c59335d-10a7-4f3d-9c21-35a113a4341b Thu, 13 Aug 2026 23:00:00 GMT Location: East Sussex | Salary: £17.13 - £22.19/hour | Type: Temporary | Customer Experience Officer (IT) East Sussex County Council Agency: Adecco Recruitment Pay Rate: -17.13 per hour PAYE or -22.19 per hour Umbrella Location: East Sussex with some travel to Brighton & Surrey Contract: Temporary About the Role Adecco are delighted to be recruiting on behalf of East Sussex County Council for a Customer Experience Officer to join the IT & Digital Customer and Partnerships team. In this customer-focused role, you will provide application and service support for Management Information Systems used by schools and other supported customers, ensuring a high-quality experience from initial contact through to resolution. This is an excellent opportunity for an experienced customer service or IT support professional who enjoys solving problems, managing customer expectations, and delivering exceptional service in a fast-paced environment. Key Responsibilities Provide first-line support for customers via telephone, email and service management tools. Log, investigate and resolve incidents and service requests wherever possible. Escalate complex issues to internal teams or third-party providers as required. Deliver clear and profe... Temporary