https://jobs.co.uk/job/it-customer-advisor-manpower-uk-ltd--90430da1-8580-4c3a-b67e-5f614dfc4328 RSS feed for IT Customer Advisor at Manpower UK Ltd. en-gb Fri, 01 May 2026 20:48:43 GMT https://jobs.co.uk/job/it-customer-advisor-manpower-uk-ltd--90430da1-8580-4c3a-b67e-5f614dfc4328 https://jobs.co.uk/job/it-customer-advisor-manpower-uk-ltd--90430da1-8580-4c3a-b67e-5f614dfc4328 Fri, 01 May 2026 11:51:18 GMT Location: Fareham | Salary: 13.45-13.45 Hourly | Type: Temporary | IT Customer AdvisorSalary: 13.45 per hour (Living Wage Employer) Location: Portsdown West, Fareham, PO17 6AD Hours: 35 hours per week, Monday to Friday, between 7am - 7pmManpower has a fantastic opportunity for the right candidate to become an IT Customer Advisor, working with our client, Capgemini.In this role, you will be the first point of contact for customers, providing 1st line IT support and ensuring a great service experience.What you''ll doRespond to customer requests via telephone, email, and web chatLog all requests using the appropriate call logging softwareResolve issues or provide advice and guidance where possible over the phoneAssign calls to the relevant support teams when neededAction Back Office requests when requiredAdvise customers and support teams on known problems/workaroundsKeep customers updated on the progress of their request or incidentContribute to team success by meeting agreed personal targets Previous customer service experience is an advantage. IT knowledge is desirable, but full training will be provided to help you succeed.What you''ll bringExcellent communication skills, both verbal and writtenA genuine passion for delivering great customer serv... Temporary