https://jobs.co.uk/job/it-customer-advisor-manpower-uk--cd41137b-dcf2-440e-a5ab-01812dff0f90 RSS feed for IT Customer Advisor at Manpower UK. en-gb Wed, 29 Apr 2026 00:34:38 GMT https://jobs.co.uk/job/it-customer-advisor-manpower-uk--cd41137b-dcf2-440e-a5ab-01812dff0f90 https://jobs.co.uk/job/it-customer-advisor-manpower-uk--cd41137b-dcf2-440e-a5ab-01812dff0f90 Wed, 08 Apr 2026 11:50:02 GMT Location: Fareham | Salary: Up to £13.45 per hour | Type: Temporary | IT Customer Advisor Salary: £13.45 per hour (Living Wage Employer) Location: Portsdown West, Fareham, PO17 6AD Hours: 35 hours per week, Monday to Friday, between 7am - 7pm Manpower has a fantastic opportunity for the right candidate to become an IT Customer Advisor, working with our client, Capgemini. In this role, you will be the first point of contact for customers, providing 1st line IT support and ensuring a great service experience. What you''ll do Respond to customer requests via telephone, email, and web chat Log all requests using the appropriate call logging software Resolve issues or provide advice and guidance where possible over the phone Assign calls to the relevant support teams when needed Action Back Office requests when required Advise customers and support teams on known problems/workarounds Keep customers updated on the progress of their request or incident Contribute to team success by meeting agreed personal targets Previous customer service experience is an advantage. IT knowledge is desirable, but full training will be provided to help you succeed. What you''ll bring Excellent communication skills, both verbal and written A genu... Temporary