IT Customer Adviser

This trainee role within an IT Support company offers a structured introduction to IT support and digital customer service. You will help support business users with everyday IT issues while building the foundation for a long-term career in the IT sector. Duties: Act as first-line support for IT-related queries Assist users with basic troubleshooting of hardware and software Update and manage support tickets Communicate clearly with customers and internal teams Learn IT support tools and best practices CANDIDATE REQUIREMENTS Interest in IT, technology, or digital careers Confident communication skills Basic IT knowledge or personal use of technology Reliable, punctual, and eager to learn No previous IT experience required ..... full job details .....