IT Capacity Manager - UK Wide (Hybrid)

IT Capacity Manager - UK Wide (Hybrid)£50-52,000 + BenefitsIT Capacity Manager you will be responsible for leading the Capacity and Performance Management practice, ensuring that IT services, infrastructure, and supporting resources deliver agreed levels of performance in a cost-effective and sustainable manner. You will establish and maintain capacity management processes, monitor service and resource utilisation, produce forecasts and trend analysis,ExperienceProven experience in IT Service Management, with significant expertise in Capacity and Performance Management within complex enterprise IT environments.Strong understanding of ITIL best practices, particularly Capacity and Performance Management, Service Level Management, Availability Management, and Continual Improvement, with ITIL Foundation certification essential.Experience in capacity planning, performance monitoring, trend analysis, forecasting, and demand management, ensuring IT services and infrastructure can meet current and future business requirements.Strong analytical and problem-solving skills, with the ability to identify capacity risks, performance bottlenecks, service constraints, and opportunities for optimisation across infrastructure, applications, and services.Duties:Develop, maintain, and implement Capacity Management policies, processes, standards, and reporting across the IT estate.Analyse business, service, and component capacity requirements, ensuring sufficient resources are available to ..... full job details .....