IT Business Operations Lead

IT Business Operations LeadHours: Full time (37 hours each week, all year round)Duration: PermanentSalary: £32,515 a year + benefitsLocation: Rotherham College, Rotherham (with occasional travel to other campuses within RNN Group)Closing date: 08/06/2026About the RoleAre you a technical leader who can balance high-level strategy with hands-on service delivery? At RNN Group, we are looking for an IT Business Operations Lead to act as the engine room of our IT function.This isn''t just a support role; it''s a vital partnership. You will serve as a key deputy to the Director of IT and Digital, bridging the gap between daily frontline workflows and the high-impact projects that drive our strategic roadmap. From managing complex vendor contracts to mentoring our 1st-line support team, you will be the glue that ensures our digital infrastructure is resilient, user-focused, and future-ready.Why This Role?Operational Influence: Take the lead on the Group''s service delivery, ensuring we don''t just meet SLAs-we exceed them.Strategic Impact: Play a pivotal role in the execution of key IT projects, ensuring new technologies are tested and transitioned seamlessly into the business.Commercial Leadership: Own the IT contract portfolio, using your commercial acumen to manage vendor relationships and ensure maximum value for the Group. What You''ll AchieveWe need a versatile leader who can pivot from technical troubleshooting to commercial negotiation without missing a beat. In this role, ..... full job details .....