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OverviewMller UK and Ireland is wholly owned by the Unternehmensgruppe Theo Mller which employs over 24,000 people throughout Europe. In the UK, Mller develops, manufactures and markets a wide range of branded and private label dairy products made with milk from more than 1,700 British farmers. The Mller brand is ranked at No.7 in The Grocers Top 100 list of Britains Biggest Brands, and is also the 7th most chosen brand in the UK.
We are recruiting IT Business Analyst. Mller has been a loved brand in the UK for over 30 years. Its a household name and it continues to grow as we invest to make and market an ever-great range of fantastic dairy products. We are currently the 8th most chosen FMCG brand, picked from supermarket shelves over 208 million times each year.
Introduction: Are you passionate about bridging the gap between business needs and IT solutions? We are seeking a proactive and skilled
IT Business Application Analyst
to join our Group IT team. This role is pivotal in ensuring optimal and sustainable IT service delivery through system analysis, project support, and continuous improvement initiatives. Location: Telford, ShropshireDepartment: Group ITContract Type: Permanent
Responsibilities
Analyse business needs and support continuous improvement initiatives.
Conduct fit-gap analysis and fault diagnosis at a technical level.
Document business requirements, functional specifications, and process flows.
Support agile methodologies and create project documentation (e.g., WRICEF).
Collaborate with project leads and cross-functional teams to ensure successful delivery.
Configure systems, create and execute test plans, and validate solutions.
Provide hands-on application support and user training.
Create knowledge articles and How-To guides.
Act as a solution architect and/or application owner, managing the full lifecycle of applications.
Qualifications
Education:
Bachelors degree.
Languages:
English (required); German (beneficial).
Experience:
3+ years in business/system analysis, IT systems design, and project management.
Technical Skills:
Strong proficiency in M365, Microsoft Visio, and Microsoft Project. Skilled in ITIL, data analysis tools, and business process modelling.
Soft Skills:
Excellent communication and interpersonal skills. Creative problem-solving and customer service orientation. Ability to build strong partnerships across teams.
Other Requirements:
Full driving license. Willingness to travel and provide support outside normal business hours if required.
Benefits
Competitive Salary
Bonus scheme
Health Care Package
Contributory pension plan
Life Assurance
Employee Assistance Programme
Generous annual leave increasing with service
Flexible benefits programme
Access to Rewards Benefits Programme with discounts across 800 retailers online and in store
The ProcessIf you have the skills and experience in the above areas and would like to be considered for this role, please apply at ..... full job details .....
Negotiable