IT Assistant

The Opportunity Are you a proactive IT professional looking to move beyond basic support and into digital transformation? We are representing a premier regional Professional Services firm (130+ users) seeking a versatile IT Assistant to join their established team. This is a newly developed role designed for someone who enjoys a hybrid of high-quality technical support and cutting-edge project work, including AI adoption, PowerBI, and API integrations. The Role Working across the firm s regional office network, you will be a visible, "hands-on" presence. You will support a high-performing user base of consultants and partners while working closely with the IT Director to modernize the firm s technological footprint. Key Responsibilities: Technical Support: Deliver rapid-response hardware and software troubleshooting for a demanding, deadline-driven environment. Digital Innovation: Assist in the roll-out of AI solutions and help build PowerBI reports to unlock the value of the firm''s data sets. System Integration: Become an "Advanced Administrator" in industry-specific software and explore API usage to build seamless system integrations. Training and Education: Lead IT inductions for new joiners and conduct small-group workshops on maximizing Microsoft 365 functionality. Security and Compliance: Maintain the firm s Cyber Essentials accreditation and develop "How-To" resources for the company intranet. The Ideal Candidate This role requires a unique blend of technical ..... full job details .....