IT Assistant

IT AssistantLeicester 28,000 - 32,000 per annumMonday - Friday, 8:30am - 5:00pmOccasional travel to other East Midlands sites We are currently recruiting for an ambitious and motivated IT Assistant to join a well-established manufacturing business based in Leicester. Reporting directly to the Head of IT, this is an excellent opportunity for someone looking to develop a long-term career within IT in a large and growing organisation.This is a hands-on role supporting users across multiple sites, providing both desktop and remote support while assisting with the management of servers, business platforms, and the company''s internal ERP system.Key ResponsibilitiesProvide desktop and remote IT support to multi-site usersTroubleshoot hardware, software, and network issuesSupport and maintain servers, systems, and IT infrastructureAssist in the administration and maintenance of the internal ERP systemSupport business-critical platforms and applicationsEscalate and resolve technical issues efficientlyWork closely with the Head of IT on ongoing projects and improvementsTravel occasionally to other company sites as requiredRequirements2-4 years'' experience within an IT support or infrastructure rolePrevious experience supporting multi-site usersERP system knowledge is essentialExperience with SAP, Oracle, or similar ERP platforms preferredStrong troubleshooting and problem-solving skillsExcellent communication and customer service abilitiesManufacturing industry experience preferredA ..... full job details .....