IT Asset and Configuration Management Lead

Asset and Configuration Management Lead - Permanent, £80k - £85k plus package, London Hybrid We''re working with a global organisation to find an Asset and Configuration Management Lead. You''ll own the CMDB and the asset lifecycle across a large international technology estate, and make sure the data in both can be trusted by the people who rely on it. It''s a practice owner role. You set the standards, governance and roadmap, and sit alongside the other ITSM practice owners to make sure Change, Incident, Problem and Vulnerability Management are working from accurate configuration data. What you''ll be doing Owning the Snow system data and ServiceNow CMDB: CI model, data standards, certification and Service Mapping Governing hardware assets from purchase through to disposal, with controls that keep the global inventory accurate Setting data quality KPIs, reconciliation and audit controls, and reporting on data health Keeping both practices aligned with ITIL 4, ISO 27001 and audit requirements Working with Infrastructure, Security, Architecture, Procurement and Finance Driving automation and a clear maturity roadmap What you''ll need Experience leading HAM, SAM and Configuration Management in a large enterprise Hands-on ServiceNow CMDB and HAM experience Strong ITIL 4 knowledge A background in governance, policy and operational controls Confidence influencing senior stakeholders ServiceNow CIS-CMDB or HAM certification, ITIL 4 Managing Professional and experience with ..... full job details .....