IT and Ops Support Technician - Up to £25K - Christchurch

IT and Operations Support Technician (Graduate)Christchurch Office-Based£20,000 - £25,000 (DOE)We''re working with a client looking to hire a Graduate IT and Operations Support Technician to join their team on a permanent basis. This is a hands-on, varied role offering a great opportunity for someone early in their tech career to gain broad experience across IT support, e-commerce platforms, and operational systems.Key Responsibilities:Support and troubleshoot issues across an e-commerce platform, including products, pricing, and site functionalityCarry out routine platform updates, product management, and configuration tasksAct as first point of contact for internal IT queries (accounts, access, systems support)Investigate order and stock discrepancies, supporting the wider operations teamAssist with system improvements, deployments, and documentationRequirements:Genuine interest in technology and how systems workComfortable working across different systems and troubleshooting issues independentlyClear communicator, able to explain technical issues to non-technical usersBasic understanding of web technologies (e.g. HTML, CSS)Methodical, organised, and proactive approachDesirable:Exposure to e-commerce platforms (e.g. Magento, Shopify, WooCommerce)Familiarity with tools such as Git, DNS, or cloud hosting environmentsExperience using helpdesk or CRM systemsThis is a full-time, office-based role (Monday to Friday, 9am-5pm)Interested? Apply now with your CV and a short covering ..... full job details .....