IT and Learning Support Officer

Temporary up to 12 months At Hammersmith and Fulham, we are ambitious in reforming the council to ensure this is a place for everybody. Within the Economy department, we aim to be efficient in everything that we do. We believe our residents deserve a place that is safe, clean and green, with high quality services they can rely on. Are you passionate about technology and education? Do you enjoy helping others navigate digital systems and thrive in a dynamic learning environment? If so, we want to hear from you! We''re looking for an IT and Learning Support Officer to provide essential support across our Adult Learning and Skills Service. This is a varied and rewarding role where you''ll be at the heart of our digital and administrative operations, supporting both staff and learners. What you''ll be doing: Input and maintain course data on our EBS system Provide admin support for accredited courses and learner interviews Conduct learner progression and destination surveys Maintain IT equipment and troubleshoot issues Deliver IT training and create user guides for staff Support online learning platforms and digital compliance Assist with enrolment, marketing events, and general admin What we''re looking for: Level 3 qualification (or higher) in IT/Digital Skills or related field Strong IT and troubleshooting skills, ideally with EBS or similar systems Excellent communication and organisational abilities Experience in adult education (desirable) A proactive team player with ..... full job details .....