https://jobs.co.uk/job/it-1st-line-support-analyst-gp1006261v-1-extern--3d65b7dc-d444-456b-871f-80576b3de4a5 RSS feed for IT 1st Line Support Analyst - GP10/06/26/1v-1 at Extern. en-gb Sat, 04 Jul 2026 15:26:58 GMT https://jobs.co.uk/job/it-1st-line-support-analyst-gp1006261v-1-extern--3d65b7dc-d444-456b-871f-80576b3de4a5 https://jobs.co.uk/job/it-1st-line-support-analyst-gp1006261v-1-extern--3d65b7dc-d444-456b-871f-80576b3de4a5 Sat, 04 Jul 2026 11:52:19 GMT Location: Newtownabbey | Salary: 26679.00-26679.00 Annual | Type: Permanent | Exciting Opportunity to Join Our Team We are seeking a capable and customer-focused IT Desktop Support Analyst to join our IT team. This role is ideal for someone with a solid foundation in IT support who is looking to further develop their skills in a modern Microsoft 365 environment. You will play a key role in delivering high-quality technical support to end users, while contributing to the ongoing support and improvement of IT services. Post: IT 1st Line Support Analyst Salary: Grade 5 salary scale: £26,679 - £31,325 per annum Hours: 37.5 hours per week Contract Status: Permanent Location: Hydepark House, Mallusk, Newtownabbey (Hybrid working model) What We''re Looking For Someone comfortable handling day-to-day support independently, while knowing when to escalate A proactive mindset with a willingness to continue learning and developing Strong attention to detail and ownership of assigned tasks A team player who contributes to knowledge sharing and continuous improvement What You''ll Gain Exposure to a modern Microsoft 365 environment Opportunity to build deeper skills in Intune, identity, and cloud technologies Supportive team environment with ongoing developme... Permanent