Issue Management Specialist

Issue Management Specialist - (phone number removed) - £33.98/hr (Umbrella Rate - Inside IR35)Step into a role where innovation meets precision! As an Issue Management Specialist, you''ll play a pivotal part in ensuring seamless integration across complex systems. This company offers a dynamic environment where your expertise will drive impactful results, collaborating with industry leaders on cutting-edge projects. If you''re passionate about problem-solving and thrive in structured frameworks, this opportunity is designed for you.What You Will Do:- Oversee the identification, tracking, and resolution of integration issues across complex systems.- Ensure consistent adherence to established processes and effective utilisation of issue management tools.- Develop, interpret, and present metrics, KPIs, and performance dashboards.- Facilitate regular issue review meetings, ensuring clear ownership and timely follow-up.- Drive actions based on clear KPIs around defect management with stakeholders across the company.- Maintain and update issue registers and tracking systems with accuracy and rigour.What You Will Bring:- Strong knowledge of issue and defect management processes and tools.- Proficiency in root cause analysis techniques and problem-solving methodologies.- Excellent communication skills, with the ability to lead discussions on complex or sensitive matters.- High attention to detail and process discipline, with the ability to identify areas needing improvement.- ..... full job details .....