Issue Management Administrator

Issue Management Administrator Oxford (Hybrid) Full-time We''re recruiting an organised and detail-driven Issue Management Administrator to join a busy, customer-focused team within a global organisation. This role is ideal for someone who enjoys problem-solving and managing multiple tasks, supporting the coordination and resolution of customer issues, complaints, and enquiries. Key responsibilities:Logging and managing incoming issues via internal systemsCoordinating responses with clients, suppliers, and internal teamsManaging and prioritising your own caseloadPreparing reports and tracking trends in issues and incidentsSupporting general admin tasks including data entry and email managementCommunicating outcomes clearly to stakeholders About you:Previous experience in an administrative or coordination roleStrong organisational and multitasking skillsExcellent communication and customer service skillsHigh attention to detail and ability to meet deadlinesConfident using Microsoft Office (Word, Excel, Outlook) This is a great opportunity to join a collaborative, fast-paced environment with hybrid working and exposure to international stakeholders. ..... full job details .....