IS Technical Support Analyst

IS Technical Support Analyst - Hull - up to 32,000 plus benefitsJoin a global IT team where every day is different!You''ll join a busy global IT environment supporting users, systems, and infrastructure across multiple sites. This is a hands-on role where you''ll troubleshoot issues, support core services, and help keep business-critical systems running smoothly.What you''ll doProvide 1st/2nd line support for Windows devices, servers, printers, and networksManage incidents and requests via ITIL ticketing systemsSupport Active Directory and Microsoft 365 (Exchange, SharePoint, OneDrive, Azure)Troubleshoot basic network and connectivity issuesMaintain IT assets and documentationSupport system changes, moves, and occasional out-of-hours coverWhat you''ll needIT Support / Service Desk experienceWindows 10/11 and Active Directory knowledgeMicrosoft 365 support experienceBasic networking troubleshooting skillsITIL ticketing system experienceFull UK driving licenceDesirable: PowerShell, SQL, Citrix, Windows ServerApply now!If you want a varied IT Support role with strong technical exposure, we''d love to hear from you.If you''ve held any of these roles or used these technologies/skills, this role could be a great fit: IT Support Analyst, Service Desk Analyst, 2nd Line Support Engineer, Desktop Support Engineer, Windows Support, Microsoft 365, Active Directory, Azure, IT Technician, Citrix, Windows Server. Deerfoot Recruitment Solutions Ltd is a leading independent tech recruitment ..... full job details .....