iPECS Telecoms Engineer

We''re working with a growing telecoms and managed services provider that is investing in LG iPECS as a strategic platform for future growth.They are looking to hire a Senior Telecoms Engineer / iPECS Specialist to take ownership of iPECS within the business, acting as the technical lead for installations, support, and customer solutions.This role will play a key part in enabling the business to:Expand its iPECS customer baseDeliver high-quality installations and migrationsProvide internal expertise to support sales and customer decision-makingThis is a hands-on engineering role with real influence over technology direction and customer outcomes.Key ResponsibilitiesAct as the lead engineer for LG iPECS solutions across the businessInstallation, configuration and support of:iPECS eMG / UCP systemsiPECS Cloud / iPECS ONEDesign and deliver customer solutions using iPECS (on-prem, hybrid, cloud)Support the business in positioning and selling iPECS to new and existing customersLead on migrations from legacy PBX and alternative platforms to iPECSProvide technical input during pre-sales discussions and solution designConfigure and support:SIP trunks (Gamma, BT, etc.)Call flows, routing, auto attendantsTroubleshoot VoIP and network issues:VLANs, QoS, latency, jitter, packet lossSupport and mentor other engineers on iPECS where requiredMaintain documentation and best practice standardsRequired ExperienceStrong background as a Telecoms Engineer / VoIP Engineer / UC EngineerProven ..... full job details .....