Investigations Officer

Overview

Venn Group is delighted to be supporting a regulatory organisation in recruiting an Investigation Officer for a 6 month interim contract. This role offers the opportunity to play a pivotal part in managing fitness to practise complaints from initial receipt through to final Committee hearings, ensuring a customer-focused, timely, and effective process.The role is ideal for someone with strong investigation and case management experience, excellent communication skills, and the ability to work collaboratively with internal and external stakeholders to uphold public protection and regulatory standards.Responsibilities

Manage a mixed caseload, including triage, formal investigation, and progression to final Fitness to Practise Committee hearingsConduct initial and ongoing case assessments, including risk assessments, interim order applications, and monitoring conditions of practiceSet and agree case plans with Legal teams, identifying sources of information, witnesses, and barriers to investigationsProduce high-quality written reports and provide clear verbal updates to colleagues, managers, case examiners, and committeesCoordinate and quality assure the preparation of case materials for experts, committees, and hearings, ensuring deadlines and legal requirements are metLiaise with internal and external parties, including lawyers, registrants, complainants, witnesses, and experts, to ensure cases progress efficientlyMaintain accurate and up-to-date case files and monitoring systems in line with retention policies and performance standardsContribute to the development and continuous improvement of fitness to practise processes, policies, and proceduresIdeal candidate

Experience in investigations or complaint handling, ideally in legal, regulatory, or healthcare settingsStrong organisational skills with the ability to manage competing priorities under pressureExcellent written and verbal communication, able to explain complex processes clearlySound judgement and decision-making, with a proactive, solutions-focused approachKnowledge of relevant legislation and regulatory frameworksProficient in Microsoft Office and CRM systemsDetails

Location:

LondonDuration:

6 month interim contractPay rate:

£180 - £210 per day (inside IR35, paid via an Umbrella company)Working hours:

Full-timeWorking pattern:

HybridThis vacancy will be actively shortlisted so early applications are encouraged to avoid missing out.Venn Group is an equal opportunities employment business and employment agency and welcomes applications from all ..... full job details .....