https://jobs.co.uk/job/investigation-and-information-assistant-red-personnel--4983a865-476f-4970-a072-231bfb1ac01a RSS feed for Investigation And Information Assistant at Red Personnel. en-gb Tue, 21 Jul 2026 23:16:07 GMT https://jobs.co.uk/job/investigation-and-information-assistant-red-personnel--4983a865-476f-4970-a072-231bfb1ac01a https://jobs.co.uk/job/investigation-and-information-assistant-red-personnel--4983a865-476f-4970-a072-231bfb1ac01a Tue, 21 Jul 2026 13:20:12 GMT Location: London | Salary: £25.49 per hour | Type: Full time, Temporary, Hybrid remote | Investigation and Information Assistant Location:  West London Hybrid  Rate: £25.49 per hour Contract: Full-time, temporary assignment for 3 months initially Working Pattern: Office-based, minimum 4 days per week Are you a confident communicator with strong attention to detail and a proactive approach to problem-solving? We’re looking for two Investigation and Information Assistants to join a busy Complaints and Resolution team within a London Local Authority. This is a fast-paced role where you’ll be handling member enquiries, supporting complaint resolution, and helping deliver accurate, timely responses that make a real difference to residents. The Role You’ll play a key part in managing enquiries and supporting resolution across housing and repairs services. The role involves gathering information, drafting clear responses, updating records, and working closely with internal teams, residents, and contractors. This is a deadline-driven position that suits someone who can stay organised, work independently, and take ownership of their caseload. Key Responsibilities:  Respond to elected member enquiries in a clear, professional manner. Gather information fro... Full time, Temporary, Hybrid remote