Inventory Coordinator

Inventory Coordinator
Location: Coventry
Contract: Fixed-Term (6 Months – Maternity Cover)
Hours: Monday to Friday, 9:00am – 5:00pm
Working Pattern: Hybrid (following successful training) – 3 days in the office, 2 days working from home
About the Role
We are looking for an organised and customer-focused Material Analyst to join our Operations team on a 6-month maternity cover contract.
Working within a small, supportive team, you will be responsible for the accuracy, visibility and control of customer inventory. This is a varied role that combines inventory management, administration, reporting and customer service. You'll need to be comfortable managing multiple priorities, investigating stock discrepancies and communicating confidently with both customers and internal teams.
Following a successful training period, this role offers a hybrid working arrangement of three days in the office and two days working from home.
Key Responsibilities

• Maintain accurate customer inventory records across multiple systems.
• Ensure stock accuracy by investigating discrepancies between physical stock and system records.
• Process and manage inventory adjustments in line with agreed procedures.
• Monitor inventory levels and identify any potential issues or trends.
• Support and coordinate regular cycle counts and stock audits, ensuring corrective actions are completed.
• Analyse inventory data and investigate stock variances to maintain high levels of inventory integrity.
• Act as the primary point of contact for customers, responding promptly to inventory-related queries and providing updates.
• Produce accurate weekly and monthly inventory and KPI reports for both customers and internal stakeholders.
• Work closely with warehouse, logistics and operational teams to resolve inventory issues.
• Maintain accurate documentation and ensure customer records remain up to date.
• Support continuous improvement initiatives to enhance inventory processes and customer service.
• Provide general administrative support to the wider Operations team as required.

About You
We are looking for someone who is:

• A strong team player who enjoys working collaboratively in a busy, fast-paced environment.
• Highly organised with excellent attention to detail.
• Customer-focused with outstanding communication skills.
• Confident working with data and able to investigate and resolve issues independently.
• Able to prioritise workload effectively and meet deadlines.
• Proactive, reliable and willing to support colleagues when required.

Skills & Experience
Essential:

• Previous administration experience within a busy office environment.
• Excellent customer service skills with the ability to build positive relationships.
• Strong Microsoft Excel skills, including working confidently with spreadsheets, formulas, filtering, sorting and data analysis.
• Excellent organisational and time management skills.
• High level of accuracy and attention to detail.
• Strong written and verbal communication skills.
• Ability to analyse data and identify discrepancies.

Desirable:

• Previous experience within inventory control, stock management or materials planning.
• Experience using inventory management, ERP or warehouse management systems.
• Experience working within a logistics, supply chain or distribution environment.

What We Offer

• Competitive salary.
• Fixed-term 6-month maternity cover contract.
• Hybrid working after successful training (3 office days / 2 home-working days).
• Monday to Friday working hours (9:00am – 5:00pm).
• A friendly and supportive team environment.
• The opportunity to gain valuable experience within a leading logistics and inventory management business.

If you are interested in this role, please click apply or call Nancy.

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