International Patient Advocate

Venn Group have partnered with a well known Private Hospital (Marylebone) to find an Interim International Patient Advocate. The successful candidate will provide translation services, assist with day-to-day needs, and act as a key point of contact to ensure a smooth, reassuring and high-quality experience for patients and their families.Responsibilities:Provide face-to-face support for Arabic-speaking patients, including help with reports, appointments and general queries.Deliver accurate verbal and written translation between English and Arabic.Facilitate communication between patients and clinical teams.Conduct daily inpatient visits and document updates in patient records.Welcome and register new international patients, ensuring accurate information is captured.Liaise with internal teams, consultants, medical secretaries and patient coordinators.Assist with non-clinical needs such as local information, hotels and transport.Ensure government-sponsored patients have valid letters of guarantee before treatment.Requirements:Fluent in Arabic and English (written and spoken), with the ability to translate medical terminology.Experience in healthcare, hospitality or a customer-facing role Strong customer service skills and a patient-centred approach.Applicants must be immediately available to start a new ..... full job details .....