International Customer Service Executive

International Customer Service ExecutiveOur client is seeking an experienced International Customer Service Executive to join their growing team based in Witham, Essex.This is an excellent opportunity for someone with experience in international trade, export documentation, and customer service to join a well-established business offering long-term career development.Key ResponsibilitiesManage a portfolio of international customer orders from order receipt through to delivery.Act as the main point of contact for customers throughout the order process.Arrange international shipments and liaise with freight forwarders and transport providers.Prepare export documentation, including Customs and Excise paperwork, ensuring compliance with international trade regulations.Manage UK customer orders, working closely with Operations and external logistics providers to meet customer requirements.Provide support to the Sales Managers.Build strong relationships with customers, suppliers and internal departments.Identify opportunities to improve customer service and operational processes.Provide cover for other administrative functions within the team as required.Maintain accurate customer and order records.Skills and ExperienceEssentialMinimum of 3 years'' experience in international trade, import/export or export customer service.Experience preparing export documentation and customs declarations.Excellent customer service and communication skills.Strong organisational and administrative ..... full job details .....