Internal Sales/Key Account Manager

We are looking to recruit an Internal Sales/Key Account Manager to work in our busy sales department based in Dudley.

Working as part of small, friendly but dynamic team, you will primarily be responsible for ensuring our customers receive the best quality service, delivered with confidence. Previous experience in the bearing industry would be advantageous as would a keen interest in cars.

Selling predominately B2B, the successful candidate will have a "can do" attitude and fantastic customer service skills, a good telephone manner along with great administration and IT skills.

Position is responsible for:

• Prioritising and processing customer contact via telephone and email
• Assisting customers with advising on proper product information, availability and pricing data to maximize sales capabilities and maintain positive relationships
• Quotation and sales order processing
• Providing customer sales support to existing and potential new accounts
• Maintaining customer-related data including order entry and administration
• Delivering great customer service

The ideal applicant will be able to demonstrate:

• Strong customer relations skills (verbal and written)
• Strong organisational skills, attention to detail and accuracy
• Ability to thrive in a fast-paced team environment
• Ability to apply critical thinking principles and remain flexible
• Ability to multitask on the phone and email while reviewing system information
• Good IT skills including Microsoft Outlook, Microsoft applications
• Automotive industry knowledge is preferred but not essential

We are offering:

• A competitive salary, perks and bonus schemes for the right candidate.
• 22 days annual leave allowance, plus bank holidays.
• Cycle to work scheme
• Full training will be given where and when required
• A supportive and rewarding working environment.
• All employment is based on merit, qualifications and the needs of our business. Benefits:
• Company events
• Company pension
• Cycle to work scheme
• Life insurance Work Schedule:
• Monday to Friday 9am to 5.30pm

Salary  £25,000 to £30,000 per year subject to experience Additional pay (subject to performance): Bonus scheme Yearly bonus