Internal Sales Team Leader

Inspire Resourcing are currently recruiting an Internal Sales Rep leader on behalf of our client in Sutton in Ashfield. Key responsibilities: Leading a diverse team, responding to B2B customer enquiries - via email phone and website Taking ownership of key client accounts, to ensure a smooth delivery of products Oversee the CRM system, ensuring customer data is being utilised accordingly Prioritising workloads, ensuring the team are fully up to speed with agreed client expectations and timescales Reporting on sales figures Proactive customer contact to build and maintain relationships Grow sales profitably with existing accounts - Monitoring team member KPI''s, ensuring they are mentored and guided in the right direction Reviewing the sales pipeline, updating key internal stakeholders Accountability for the profitability product mix and growth of own customer portfolio Identifying new business opportunities (from market research or internally generated leads) Carrying out research Making contact with potential customers to pitch for new business securing new deals Following up to ensure repeat business Requirements At least one years office based sales Supervisory experience (not essential) Knowledge of export processes (EUR1 COO and Incoterms) Great customer service skills - listening negotiation problem-solving commercially astute Characteristics - driven resilient honest friendly and approachable supportive of colleagues Good attention to detail Able to prioritise ..... full job details .....