Internal Sales Support

Job Title: Internal Sales SupportLocation: BirminghamSalary: £30,000 We''re looking for a proactive and customer-focused Internal Sales Support professional to join a busy and growing sales team based in Birmingham. This role is vital to the smooth running of the sales function, providing day-to-day support to the sales team while delivering excellent service to customers. If you''re organised, personable, and enjoy working at the heart of a commercial operation, this is a great opportunity to develop your career in sales support. The Role Reporting into the Sales Support Manager, you''ll play a key role in ensuring sales activities run efficiently and customers receive a consistently high level of service. You''ll work closely with the sales team, customers, and internal departments to support order processing, manage enquiries, and help drive sales performance. Key Responsibilities Provide day-to-day administrative and operational support to the sales teamAnswer incoming calls professionally and manage messages accuratelyBuild and maintain strong customer relationships through regular communicationRaise, confirm, and process sales orders accurately within internal systemsChase and follow up on direct deliveries to ensure timely dispatchMonitor stock availability and manage stock orders to meet customer demandLiaise with internal departments to resolve issues impacting sales or deliveryProvide quotations for products and servicesHandle customer queries and resolve issues ..... full job details .....