Internal Sales Specialist

Internal Sales Specialist Permanent, Full time Competitive salary dependent on experience Bradford (Euroway) office based Objective of the Role To provide a high level of support to customers and internal departments by managing enquiries, processing orders, and delivering accurate information relating to products and services. The role plays a key part in ensuring excellent customer service and smooth day-to-day sales operations. Main tasks - Sales administration - Customer service Responsibilities/ Authority Deliver excellent customer service via telephone, email and face-to-face interactions Respond promptly and professionally to customer enquiries and requests Handle customer complaints efficiently, ensuring issues are resolved in a timely manner Provide accurate product, pricing and delivery information to customers Process customer orders, applications, forms and account requests accurately Set up and maintain customer accounts and records within internal systems Carry out customer verification and compliance checks where required Manage customer accounts and maintain strong ongoing relationships Coordinate with internal departments to ensure smooth order processing and service delivery Organise workload effectively to meet customer deadlines and expectations Escalate unresolved issues to the appropriate department or team member when necessary Maintain accurate records of customer interactions, enquiries, complaints and actions taken Prepare and distribute customer ..... full job details .....