Internal Sales

Internal Sales Agent (Airline)Location: Stanwell (TW19)Reporting to: Sales ManagerHours: Monday to Friday, 09:00 - 17:30 (office based)Salary: £35,000 - £38,000 per annumAbout the RoleI am recruiting for an enthusiastic and proactive Internal Sales Agent to join my clients'' dynamic team. In this role, you will deliver a best-in-class customer experience to freight forwarding and airline customers, helping to maximise revenue and grow market share across their airline portfolio.You will play a key part in maintaining strong relationships with customers, managing inbound sales enquiries, producing competitive quotes, and supporting wider sales activity through insightful reporting and market intelligence.This is a fantastic opportunity for someone who thrives in a fast-paced commercial environment and enjoys building meaningful customer relationships.Key ResponsibilitiesCustomer and Sales ActivityConduct tele-sales calls to generate new business and promote available flights.Manage inbound enquiries from the Sales inbox, providing accurate and competitive pricing in line with airline approvals.Chase outstanding quotes to increase conversion rates, including offering counter rates where appropriate.Escalate promising leads to the external sales team as required.Data Management and ReportingMaintain accurate and up-to-date records of all customer interactions, quotes, and sales activities.Log all quotes in the Quantum quoting system and ensure correct rate class selection to ..... full job details .....