Internal Sales

Internal Sales – Electrical Wholesale
Location: Birmingham
Salary: Up to £32,000 (depending on experience)

Job Type: Full-time, Permanent

We’re looking for an experienced and confident Internal Salesperson to join a well-established electrical wholesaler based in Birmingham. This is a great opportunity for someone who enjoys working in a busy sales environment and has strong knowledge of electrical products and customer service.

About the Role

You''ll be the first point of contact for customers, handling incoming enquiries, providing product advice, and processing orders. You''ll also support the external sales team and help manage customer accounts to ensure excellent service is delivered at all times.

Key Responsibilities

- Handling customer enquiries by phone, email, and at the trade counter
- Preparing and following up on quotations
- Processing sales orders accurately and efficiently
- Providing product advice and support to customers
- Building and maintaining strong relationships with new and existing customers
- Liaising with suppliers and internal teams to ensure smooth order fulfilment
- Supporting external sales with leads, customer updates, and account management

What We’re Looking For

- Previous experience in internal sales within the electrical wholesale industry (essential)
- Good product knowledge across electrical goods and components
- Strong communication skills and a customer-focused approach
- Confident using order processing systems and basic IT tools
- Organised, with the ability to manage multiple tasks in a fast-paced environment

What’s on Offer

- Salary up to £32,000, depending on experience
- Supportive team and positive working environment
- Opportunities for progression within the business
- Full training and ongoing support

If you have the right experience and are looking to join a growing company where your skills will be valued, we’d like to hear from you. Apply now or contact us for more details.