Internal Sales Manager (B2C) Reading

A fantastic newly created opportunity has arisen for a results-driven Internal Sales Manager to lead a growing team of sales advisors in a busy and vibrant well-established B2C company near Reading. The ideal candidate will be proactive, will lead by example and be able to motivate a call centre sales team to achieve a high level of success and customer satisfaction. This is a busy, varied and exciting role with excellent earning potential.Key Responsibilities:Delivering against sales targets across multiple products and serviceAchieving product and cross sell KPIsMonitoring sales team performanceOngoing monitoring of calls and behaviourProviding support and advice to telesales teamsAbility to make quick, evidence-based decisionsHandling escalated customer enquiries from the sales teamPlanning and implementing sales promotions and staff incentivesEnsure staff attendance and punctualityHosting daily sales meetings with teamPlanning and implementing personal performance meetingsWorking with HR to ensure smooth day to day operationsPlan and manage staff rotasStaff coaching, training and developmentRequirements: Proven B2C experience within a high-volume outbound telephone-based sales rolePrior experience leading an internal telesales teamLeadership/coaching ability to motivate to achieve KPIs and sales targetsEffective planning and communication skillsIf you think you are suitable for this role, then please click ''APPLY'' now!Recruitment NoteDue to the unprecedented volume of ..... full job details .....