Internal Sales Executive

Job-description

Job Overview
We are seeking a dynamic and results-driven-Sales-Executive to join our team. In this role, you will be responsible for driving-sales-growth and building strong relationships with clients. The ideal candidate will possess excellent communication skills, a keen analytical mindset, and the ability to thrive in a fast-paced environment.

Responsibilities-Key Responsibilities

• Proactively drive-sales-by identifying opportunities within the existing customer base using order history,-sales-reports, and customer segmentation data.-
• Conduct regular outbound-sales-calls to lapsed or low-spend customers with tailored product suggestions, promotional offers, or account support.
• Build strong, lasting relationships with trade customers (merchants, showrooms, installers) to encourage repeat business and increase order value.
• Support key accounts with product advice, pricing, and technical support, ensuring their needs are met quickly and professionally.
• Analyse customer buying patterns to spot gaps, lapses in ordering, or changes in purchasing behaviour, and take action to re-engage or upsell.
• Collaborate with the-sales-and-marketing-team to develop targeted campaigns or promotions based on customer data and seasonal trends.
• Work with the external-sales-team to coordinate account management activity and identify shared opportunities for growth.
• Follow up on-marketing-generated leads, web enquiries, or campaign responses to convert interest into active-sales.
• Log customer feedback and buying signals into the CRM to support continuous improvement and future-sales-strategies.

Skills

• Strong Communication skills, written and verbal
• Sales driven attitude
• Basic knowledge of digital-marketing-tools and CRM platforms.
• Proficient in microsoft office (word, excel, outlook) design skills eg Canva or adobe a plus