Internal Sales Director - Europe

Head of Inside Sales - Europe - (UK, France, Germany, Spain)D2C / B2C ChannelGlobal Health and Leisure business 60,000 plus bonusTravel to Spain and France occasionallyClient DetailsOur client is an industry leading manufacturer within the Health and Leisure industry. With strong presence across the USA, UK and Europe, this is a newly created role focused on managing Inside Sales teams in Europe, and driving Sales Conversions within the Direct to Consumer DivisionDescriptionDirect management of 3 managers within Inside Sales - 1x UK, 1x France, 1x SpainOverall leadership and responsibility for Inside Sales Teams across Europe supporting D2C Customers covering UK, France, Germany and SpainCreate and in-still a culture of sales excellence through regular training, development and support to the teamImprove and Drive sales conversion and sales uptake across all D2C channels including email and web enquiriesManagement of the end to end sales cycle ensuring a world class service is provided to customers during all interactionsBuild and implement a commission structure that will incentivise and drive team performance, along with supporting business wide objectivesDevelop a voice of the customer programme to ensure customer feedback is acted upon and reduce customer issues and complaintsCreate a proactive function supporting D2C customer base via both inbound and outbound channelsDevelop and implement KPI dashboard Create and deliver reports based on customer behaviour, Customer ..... full job details .....