Internal Sales / Customer Service Administrator

Pertemps West Bromwich are currently recruiting for a Customer Service & Internal Sales Advisor to join an expanding company based in West Bromwich.
This is a great opportunity for someone with previous customer service, internal sales or account management experience who enjoys building relationships with customers and working as part of a busy team.
The Role:
You will be responsible for supporting customers throughout the order process, providing excellent customer service and working closely with the internal sales team and wider business.
Duties will include:

• Handling customer enquiries and requirements via telephone, email and e-commerce
• Processing customer enquiries and orders using the in-house Navision system
• Providing internal sales support to Regional Sales Managers
• Managing customer accounts and maintaining strong customer relationships
• Providing professional advice and assistance to customers
• Liaising with internal departments including Warehouse, Management and other group locations
• Ensuring customer enquiries and orders are dealt with accurately and efficiently

The Ideal Candidate:
The successful candidate will ideally have:

• Previous experience in Customer Service, Internal Sales, Sales Administration or Account Management
• Excellent communication and customer service skills
• Good IT skills, with Microsoft Office experience essential
• Strong attention to detail and organisational skills
• The ability to work effectively as part of a busy team
• Experience using Navision would be advantageous, but is not essential

Hours of Work:
Monday to Friday 8:30am – 5:30pm
Pay Rate:
£12.71 per hour
Temp-to-Perm opportunity for the successful candidate
Immediate start available
If you are looking for your next opportunity in Customer Service or Internal Sales, please apply with your CV today to be considered.

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