Full time

Internal Sales / Customer Service Administrator

Pertemps Black Country Perms

West Bromwich, B70 8NX

£12.71 per hour

Posted: 05 October 2026 (3 weeks ago)

Closing date: 04 November 2026

Ref: 61066659

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About the Role

Based in West Bromwich, this full-time Internal Sales / Customer Service Administrator post pays £12.71 hourly through Pertemps Black Country Perms. The successful applicant supports clients across the entire order journey, answering enquiries by telephone, email and e-commerce platforms. Daily tasks involve processing requests and purchases on the in-house Navision system, alongside supplying internal sales support to Regional Sales Managers. Account management duties feature too, helping maintain strong commercial relationships. Candidates need previous experience in a similar customer-facing or internal sales setting, confident communication abilities, solid administrative skills and competence with computer systems. Working as part of a busy team, the role suits someone organised who enjoys direct client contact and varied responsibilities.

Pertemps West Bromwich are currently recruiting for a Customer Service & Internal Sales Advisor to join an expanding company based in West Bromwich.
This is a great opportunity for someone with previous customer service, internal sales or account management experience who enjoys building relationships with customers and working as part of a busy team.
The Role:
You will be responsible for supporting customers throughout the order process, providing excellent customer service and working closely with the internal sales team and wider business.
Duties will include:

Handling customer enquiries and requirements via telephone, email and e-commerce
Processing customer enquiries and orders using the in-house Navision system
Providing internal sales support to Regional Sales Managers
Managing customer accounts and maintaining strong customer relationships
Providing professional advice and assistance to customers
Liaising with internal departments including Warehouse, Management and other group locations
Ensuring customer enquiries and orders are dealt with accurately and efficiently

The Ideal Candidate:
The successful candidate will ideally have:

Previous experience in Customer Service, Internal Sales, Sales Administration or Account Management
Excellent communication and customer service skills
Good IT skills, with Microsoft Office experience essential
Strong attention to detail and organisational skills
The ability to work effectively as part of a busy team
Experience using Navision would be advantageous, but is not essential

Hours of Work:
Monday to Friday 8:30am – 5:30pm
Pay Rate:
£12.71 per hour
Temp-to-Perm opportunity for the successful candidate
Immediate start available
If you are looking for your next opportunity in Customer Service or Internal Sales, please apply with your CV today to be considered.

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