Internal Sales Co-ordinator

Internal Sales Co-ordinator Poole £30,000If you''re someone who takes pride in keeping things running smoothly, building genuine relationships with customers, and knowing your work has a direct impact on the business, this could be a great fit. This is a varied, people-facing role that combines proactive customer contact with solid administrative ownership. You''ll be at the heart of the aftersales function for an established, specialist manufacturer based in Poole.As an Internal Sales Co-ordinator, you will benefit from: 25 days holiday plus bank holidaysPrivate medical and critical illness coverFree on-site parkingModern, well-equipped office environmentA supportive team and the opportunity to grow your product knowledge over time As an Internal Sales Co-ordinator, your responsibilities will include: Managing customer enquiries for spare parts, preparing and following up on quotes through to invoicingMaking proactive outbound calls to existing customers to drive quote conversion and identify upcoming requirementsPromoting relevant product upgrades and special offers to the existing customer baseCo-ordinating with the service team to ensure parts availability and managing supplier and delivery schedulesOverseeing warranty processes and producing weekly reports on enquiries, orders, and aftersales activityMaintaining regular customer contact to support the continued success of the aftersales function As an Internal Sales Co-ordinator, your experience will include: Strong ..... full job details .....