Internal Sales Advisor

Internal Sales AdviserUxbridge£30,000 to £32,000 + Bonus DOE Company OverviewOur client is a small, family-run business with a strong reputation for quality and professionalism. Established over 20 years ago, the company has built a close-knit team and a supportive working environment where every employee s contribution is valued.Being family-owned, the business prides itself on a friendly, approachable culture, offering stability, personal development opportunities, and a genuine sense of community. The company is committed to creating an inclusive and diverse workplace and is an equal opportunity employer.The RoleReporting to the Head of Sales, the Internal Sales Adviser will focus on relationship management and account support. This is a soft selling role, where success is driven by understanding customer needs, providing appropriate solutions, and nurturing long-term customer relationships rather than aggressive sales techniques.The role involves order processing, managing accounts, maintaining customer relationships, and proactive outbound contact to support repeat business and customer satisfaction.Key Responsibilities Conduct consultative assessments to recommend appropriate solutions for customersBuild trusted, long-term relationships with customers through a friendly, service-focused approachManage customer accounts allocated by senior managementHandle inbound enquiries via phone, email, WhatsApp, and live chatMake regular outbound calls to existing and prospective ..... full job details .....