Internal Sales Advisor

We are looking for a motivated and professional Internal Sales Advisor to join our growing team on a full-time, office-based basis. The successful candidate will play a key role in supporting customers, generating sales opportunities, maintaining client relationships, and providing excellent service throughout the sales process.

Key Responsibilities

• Manage inbound sales enquiries via phone and email
• Build and maintain strong relationships with new and existing customers
• Prepare and follow up quotations in a timely manner
• Proactively identify opportunities to upsell and cross-sell products and services
• Support the external sales team with account management and lead generation
• Maintain up-to-date customer records within the CRM system
• Liaise with internal departments to ensure excellent customer service and delivery
• Work towards individual and team sales targets
• Provide product knowledge and advice to customers

Requirements

• Previous experience in an internal sales or sales support role
• Preferable knowledge or experience within the hygiene/washroom industry
• Strong communication and interpersonal skills
• Confident telephone manner and customer-focused approach
• Ability to work in a fast-paced office environment
• Good organisational and administrative skills
• Competent IT skills including Microsoft Office and CRM systems
• Self-motivated with a proactive attitude

Benefits

• Enrolment to annual bonus scheme
• Full-time permanent position
• Supportive team environment
• Opportunities for career progression and development