Internal Sales Administrator

Inspire Resourcing are recruiting a Sales Administrator on behalf of our client based in Chesterfield.

The successful candidate will provide efficient administrative and customer support to the sales team, ensuring the smooth processing of orders and enquiries in a fast-paced manufacturing environment.

Key Responsibilities

• Sales & Order Administration
• Accurately process sales orders from enquiry through to delivery
• Prepare quotations, order acknowledgements, and associated sales documentation
• Maintain customer, project, and pricing data within CRM/ERP systems
• Liaise with production, planning, logistics, and procurement teams to ensure timely order fulfilment

Customer & Account Support

• Act as a first point of contact for customer enquiries via phone and email
• Provide product information, lead times, specifications, and pricing support
• Build effective working relationships with customers, sales managers, contractors, and distributors
• Resolve order queries, delivery issues, and invoice discrepancies promptly
• Provide administrative support to the Business Development Manager
• Maintain accurate digital and paper-based filing systems
• Support continuous improvement of sales and administrative processes
• Ensure compliance with company procedures, quality standards, and health & safety requirements

Requirements

• Previous experience in a customer facing role
• Strong organisational skills and excellent attention to detail
• Confident written and verbal communication skills
• Proficient in Microsoft Office (Word, Excel, Outlook)
• Ability to manage multiple priorities in a busy environment