Internal Sales Account Manager

Internal Sales Account Manager
Crawley | Permanent | Full-time | Hybrid
-30,000 - -35,000 + Commission (OTE -45,000)

We''re looking for an ambitious Internal Sales Account Manager to join a fantastic Crawley-based Company as part of their friendly, collaborative team. This role is all about combining sales growth with excellent customer service. You''ll manage day-to-day client relationships, handle their orders and queries, and spot opportunities to upsell, cross-sell, and re-engage lapsed customers.

Working closely with the Business Development Manager, you''ll play a vital role in achieving sales targets while making sure every customer receives a first-class service.

• Building and managing strong, long-term relationships with customers

• Handling daily account management: processing orders, answering queries, and resolving issues promptly and professionally

• Identifying and converting upselling and cross-selling opportunities

• Re-engaging lapsed clients and developing new business opportunities

• Preparing quotes, following up on leads, and closing sales

• Supporting marketing campaigns and promoting new products

• Keeping account information and customer data accurate and up to date

• Collaborating with the Sales Support and Hardware Sales teams to deliver a seamless customer experience

• Managing inbound sales calls and enquiries

• Proven experience in outbound sales and account management

• Confidence in growing and maintaining profitable client relationships

• A proactive, customer-first approach with strong problem-solving skills

• Resilience, positivity, and a passion for hitting sales targets

• Excellent communication and teamwork skills

• Highly organised with strong attention to detail

• -30,000 - -35,000 basic salary (DOE) + commission (OTE -45,000)

• Hybrid working (office in Crawley)

• 20 days holiday (rising to 23 with service) + bank holidays

• Contributory pension scheme

If you''re a people-focused sales professional who enjoys building relationships as much as hitting targets, we''d love to hear from you.

Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles.

We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout.

PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.