Internal Sales Account Co-Ordinator

Overview: The Internal Sales Account Co-Ordinator is responsible for the co-ordination of the internal processes to achieve specified customer deliveries and the targeted margin. This includes the co-ordination, accuracy and on time delivery of the customer quotations and sales orders, timely and accurate input of system (Sage 200/CRM) data. The creation and reporting of performance information for both internal and customer requirements. Liaise with internal departments including procurement and warehouse to achieve all customer SLA requirements. Demonstrate a customer-focused approach at all times, with proven experience in buying and sourcing to proactively identify opportunities, meet customer needs, and ensure solutions align with customer expectations. Responsibilities: Ensure processes are aligned with Company targets and objectives along with customer requirements Customer meetings/ conference calls are proactively approached with an agenda. Information and reports are readily available and accurate. Clear and concise communication with customer questions/ issues are dealt with promptly. Customer Communication structure is exercised effectively to ensure all information requirements are coordinated (Daily, Weekly, Monthly). Work within the team to maintain clear responsibility and accountability to deliver current and future growth. Play an active role in the creation and maintenance of a Sales Pipeline. Develop a good understanding of how the customer business ..... full job details .....