Internal Account Manager

Job Title: Internal Account Manager - FMCG Manufacturing
Salary: Upto -40,000 (DOE) + Bonus

Location: Blackpool

Hours: Monday to Thursday 08.00am-4.30pm Friday 08.00am - 4.00pm

Holidays: 22 days + Statutory

Do you thrive on building strong client relationships and being the go-to person for your customers? Are you someone who spots the detail others miss and takes pride in delivering exceptional service in a fast-paced environment?

If this sounds like you, a rapidly growing specialist manufacturing business is looking for an Internal Account Manager to join their team and play a key role in managing and developing high-value client relationships.

This high-growth, customer-focused manufacturer operates within the FMCG sector, working with major drinks brands, coffee chains, and supermarket suppliers. With turnover projected to grow the next few years, the business is investing in its people and commercial function. Known for its innovation and collaborative approach, it offers a dynamic, fast-moving environment where relationships and quality are at the core of everything they do.

What''s the role about?

As an Internal Account Manager, you''ll act as the central link between customers and internal teams, ensuring seamless communication and delivery. You''ll:

• Take ownership of key client accounts, building long-term partnerships
• Work closely with customers to understand their goals, forecasts, and product plans
• Collaborate daily with production, planning, and technical teams
• Support new product development (NPD) initiatives with clients
• Drive account growth through strategic planning and commercial insight

Key Responsibilities

• Build and maintain strong relationships with both new and existing customers
• Manage regular communication via phone, email, and occasional face-to-face meetings
• Develop and deliver strategic account plans to grow revenue and profitability
• Monitor forecasts, volumes, pricing, and overall commercial performance
• Coordinate internally with operations, production, and technical teams to meet customer needs
• Support and manage NPD processes, from concept through to delivery
• Ensure smooth order fulfilment while balancing multiple priorities in a fast-paced setting

Requirements

About You

You''re someone who:

• Has experience in internal account management, customer service, or a similar client-facing role
• Ideally comes from a manufacturing or FMCG background (but not essential)
• Is highly organised, detail-oriented, and able to manage multiple priorities
• Builds strong, lasting relationships with ease
• Thrives in a busy, fast-moving environment and enjoys problem-solving
• Is commercially aware and confident working with forecasts and account performance

Ready to take the next step in your career?

Apply now or get in touch for a confidential conversation to learn more about this exciting opportunity!

Benefits

What''s in it for you?

• Clear Growth Path - Join a business expanding year-on-year with real progression opportunities
• Impact - Be at the heart of customer relationships and innovation projects
• Reward - Competitive salary with a strong bonus structure linked to account performance
• Environment - Friendly, energetic team culture with a fast-paced feel
• Stability- Established client base with high-value accounts (-200k2m range)

IND25