Internal Account Manager

We have an exciting opportunity for an Account Manager to join the team of a specialist cleaning services organisation based in Manchester. This is a proactive customer service and administration based role, working within a small team and managing relationships with large national clients. Our client has a great reputation in the industry and is seeking an enthusiastic and flexible all-rounder to work as part of a busy team within a supportive company. What You ll Get £33-35K salary Excellent benefits including Medical Health Cash Plan, Company Sick Pay, Enhanced Pension Contribution and Life Assurance Scheme Career progression and professional development Supportive team culture and great work-life balance Role and Responsibilities Manage existing client relationships within the assigned portfolio by making and taking client communications, either by phone or email Maximise growth potential and reduce revenue losses in the assigned customer base in line with company expectations Attend internal and scheduled external meetings and training Works closely with all members of our sales teams both internally and externally Use company CRM to effectively report activity, update data and key information and communicate both internally and externally in a professional manner Take ownership of customer portals and manage the data and trends reported and coordinate with internal teams for resolution when required. Maintain knowledge about the required markets in the defined ..... full job details .....